Privacy Policy

This policy covers the S&S Carpet and Upholstery LLC website and optional service text messages in Chesapeake, Virginia.

When you contact the shop

You can call or email S&S with a question. We use the contact details and project information you share to respond. If you book online, you continue to the shop’s Housecall Pro booking service. Booking service or giving us your number does not sign you up for texts.

Service text messages

We use your mobile number and the service messages you exchange with our team to coordinate the visit you request. We keep your signed paper authorization or a record of your online choice and confirmation from your mobile number, delivery updates and a record of permission and opt-outs so we can honor your choices.

Who can use this information

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. We do not provide mobile numbers or consent records to affiliates for promotions. Our desk, hosting and messaging providers process information to operate the service and deliver your texts.

Your choices

You can book service by phone and decline texts. Giving us a phone number on a booking or contact form does not enroll you. Message frequency varies with your service. Message and data rates may apply.

Reply STOP to stop texts. Reply HELP for help. For a question about your number or your permission record, call the S&S team at 757-681-7080.

Read the SMS Terms or see how to sign up for service texts.